Rules and Principles

1a. Introduction: 
Mfills Rules and Principles define and establish certain principles to be followed in the development and maintenance of Mfills Direct Seller and the rights, duties, and responsibilities of each Mfills Direct Seller.
The Rules are designed to preserve the benefits available to all the Direct Sellers under Mfills Business/ Compensation Plan.
Mills and its Direct Sellers have a binding contractual relationship. The terms and conditions of this relationship are set forth in the Mfills Direct Seller Application Form & Mfills Rules and Principles as amended by Mfills from time-to-time.(Hereinafter referred to as the “Official Documents”) is available on website for further reference.
Mfills may notify all such amendments to the Direct Sellers by publication on its website and other places wherever possible.
1. In order to establish a respectful business culture and to ensure fair and honest business activities among Direct Sellers, Mfills India Private Limited. hereinafter referred to as “Mfills, sets forth the Mfills Rules and principles, and hereby requests all Direct Sellers to follow through accordingly.
2.   All Direct Sellers are subject to compliance of the Mfills Rules and principles. This is an inevitable process to prevent any unwanted disadvantages, and to encourage long-term growth of business based on mutual trust and respect between Direct Sellers. Hence, there will be strict enforcement of various penalties in violation of the following Mfills Rules and principles, depending on severity of breach.
2a . Definitions: 
1.  “Direct Seller” means a person appointed or authorized, directly or indirectly, by a Direct Selling Entity through a legally enforceable written contract to undertake Direct Selling Business on principal to principal basis.
2.  “Direct Selling Entity”, refers to Mfills India Private Limited.(hereinafter referred to as “Mfills”), a company registered under Companies Act 2013, CIN: U74999JH2021PTC016067, which is not engaged in a pyramid scheme and which sells or offers to sell goods or services through a direct seller. Provided that “Direct Selling Entity” does not include any entity or business notified otherwise by the Government for the said purpose from time to time.
3. “Goods” means goods as defined in the Sale of Goods Act, 1930 and “Service” means service as defined in the Consumer Protection Act, 1986;
4.  “Saleable” shall mean, with respect to goods and / or services, unopened, unused, marketable, which has not expired, and which is not seasonal, discontinued or special promotion goods and / or services
5. “Cooling-off Period” means a period of 30 days commencing from the date when the Direct Seller and Mfills enter into an agreement within which the Direct Seller may repudiate the agreement without being subject to penalty for breach of contract;
6. Commissions means monetary and non-monetary benefits paid in cash or kind as per the scheme of compensation formulated by the company and as displayed on the website time to time and includes bonus, incentives and such other similar benefits by whatever name called.
7. Distributors  means Direct Seller who has  sells the product or services to end user achieved a sales level as per the criteria specified in the Mfills Business/Compensation plan as amended from time to time and as displayed on the website of Mfills
8. Auto Termination means termination of Direct Seller Agreement which is system generated and occurs upon non fulfilment of purchase criterion for a period of 1 year at any point after becoming Direct Seller
9. Couple means legally married spouses as per applicable laws in force.
3a . Conditions to become an Mfills Direct Seller: 
1. In order to be considered as Mfills Direct seller, an individual or business entity must, in his/her/its own name, submit application and agreement copy through website after verification has been completed onTeam. The complete set of documents including supporting documents can be submitted onTeam or offTeam depending upon the type and nature of Direct Seller. Detailed procedure for becoming Mfills Direct Seller for  individuals has been provided below:
Step 1: Fill the Registration form available on Mfills website.
Step 2: Read the Direct Seller Agreement, Rules and principles, Mfills Policies and Procedures and Mfills Business/ Compensation Plan. Provide consent abiding by the contents, terms and conditions.
Step 3: click on accept button if u are agreed with Mfills Direct Seller Agreement, Rules and principles, Mfills Policies and Procedures and Mfills Business/ Compensation Plan.
Step 4: After filling all the details, electronic record will be generated which doesn’t require digital/physical signature and it binds both the parties as per applicable law.
Step 5: Mfills Distributor identification Number (MDIN) & Password is generated and registration gets completed.
Step 6: login & set your profile by filling & uploading the pending details/ document’s, all these documents should be  in favour of Distributor i.e. direct seller. 
Step 7: wait for the application to accepted.
Step 8: Once application is accepted login through credential.
Step 9: click on BV-Shop & choose any product as per your choice to buy.
Step10: Sponsor details to be filled
Step 11: complete the buying process set by step.
It is to be noted that no purchase of goods is required to become a Direct Seller or Distributor.
2. Mfills Direct Seller must,
a) be at least 18 years of age (Except the State of Maharashtra where the minimum age requirement is 21 years)
b) be a citizen and resident of India Mfills shall consider applications from non-resident Indian (NRI), person of Indian Origin (PIO) or overseas citizen of India (OCI) incase such persons conduct their business activities through valid legal entities.
c) not have been suspended from his or her current profession or business by any professional association, society, or institution
d) be in good standing and must not be in jail
e) be of sound mind and must be able to carry out his business in proper and legitimate manner
f) is not a declared insolvent
g) is able and competent, as has been defined under the provisions of the Indian Contract Act, 1872, to understand and agree the terms, conditions, obligations, affirmations, representations and warranties set forth in this Mfills Rules and principles.
h) agree to abide by and comply with the Direct Seller Agreement, Mfills Rules and principles, Compensation / Business Plan, Policies and Procedures as amended from time to time and displayed on the Website of Mfills.
3. Acceptance or rejection of application Mfills reserves the right to accept or reject any Direct Seller application to become a Direct Seller without assigning any reasons or explanations whatsoever
4. Once application is accepted, a Direct Seller is entitled to order product(s) from Mfills website under the tab “BV-shop” “P-shop”.  It is to be noted that no purchase of goods is required to become a Direct Seller or Distributor
5. Mfills Direct Seller shall not misrepresent actual or potential sales, earnings or advantages of Direct Selling to any prospective direct seller and shall not ask for
a. Joining fee
b. Purchasing goods in an unreasonably large amount
c. Purchase any specified amount of products
d. Purchase brochures/catalogues and any other training material
e. Purchase tickets for Seminars/trips/other meetings
6. A Direct Seller shall continue to remain a Direct Seller for Mfills unless terminated as per Clause number 18a. of this Rules and principles
4a. Duties of Direct Seller: 
1.   Direct Seller engaged in Direct Selling should carry their identity card and not visit the customer’s premises without prior appointment/approval;
2.     At the initiation of a sales representation, without request, truthfully and clearly identify themselves, the identity of the Mfills, the nature of the goods or services sold and the purpose of the solicitation to the prospective consumer,
3.    Offer a prospective consumer accurate and complete explanations and demonstrations of goods and services, prices, credit terms, terms of payment, return policies, terms of guarantee, after-sales service;
4.    Provide the following information to the prospect / consumers at the time of sale, namely: Name, address, registration number or enrolment number, identity proof and telephone number of the direct seller and details of Mfills;
5.     A description of the goods or services to be supplied,
6.    Explain to the consumer about the goods Return Policy of Mfills in the details before the transaction,
7.    Time and place for inspection of the sample and delivery of good,
8.    Information of his/her rights to cancel the order and / or to return the product in saleable condition and avail full refund on sums paid.
9.    Details regarding the complaint redressal mechanism,
10.    A direct seller shall keep proper book of accounts stating the details of the products, price, tax and the quantity and such other details in respect of the goods sold by him/her, in such form as per applicable law,
11.     A Direct Seller shall not:
a). Use misleading, false, deceptive, and / or unfair recruiting practices, including misrepresentation of actual or potential sales or earnings and advantages of Direct Selling to any prospective direct seller, in their interaction with prospective direct sellers,
b). Make any factual representation to a prospective direct seller that cannot be verified or make any promise that cannot be fulfilled,
c). Present any advantages of Direct Selling to any prospective direct seller in a false and / or a deceptive manner,
d). Knowingly make, omit, engage, manipulate, or cause, or permit to be made, any representation relating to the Direct Selling operation, including remuneration system and agreement between theMfillsand the Direct Seller, or the goods and / or services being sold by such direct seller which is false and / or misleading,
e). require or encourage direct sellers recruited by the first mentioned direct seller to purchase goods and / or services in unreasonably large amounts,
f). Provide any literature and / or training material not restricted to collateral issued by Mfills, to a prospective and / or existing direct seller both within and outside the parent Direct Selling entity, which has not been approved by the parent Direct Selling entity,
g). Require prospective or existing direct sellers to purchase any literature or training materials or sales demonstration equipment,
12. A Direct Seller is required to provide correct, complete and accurate details to Mfills so that his activities can be monitored and supervised in such a way so as to ensure compliance of the guideTeams for direct selling and also to enable Mfills to share the said details with the central or/and state government, local authorities, government department as an when required.
13. It shall be the duty of Direct Seller to comply with direct selling guideTeams and such other applicable laws as may be notified from time to time. Further the direct seller gives his/her/its explicit consent to Mfills that the details of its activities, business details and such other details shall be provided to central or/and state government, local authorities, government department as an when required.
14. Direct Seller must abide by the Direct Seller Agreement, Mfills Rules and principles, Mfills business / Compensation Plan, Policies and Procedures as amended from time to time and displayed on the Website of Mfills.
5 a . Rights and duties of Mfills: 
1. Mfills is/shall be the owner, holder, licensee of the trademark, service mark or any other identification mark which identifies Mfills with the goods to be sold or supplied or services to be rendered; This clause is to be read in conjunction with the clause on Intellectual Property under Website-Terms of Use.
2.issue proper identity document(s) to its Direct Sellers which can be downloaded from the website by following the link www.Mfills.com/in and shall contain details such as Mfills distributor identification number (MDIN), Name, Date of Issue of ID card and such other details as may be decided by Mfills from time to time
3. Maintain proper records either manual or electronic of its business dealings, with complete details of their goods, services, terms of contract, price, income plan, details of direct sellers, including but not limited to enrolment, termination, active status, earning etc;
4. Maintain a “Register of Direct Sellers” wherein relevant details of each enrolled Direct Seller shall be updated and maintained. The details of Direct Sellers shall include and not be limited to proof of address, proof of identity and PAN.
5. Maintain proper and updated website with all relevant details of Mfills, contact information, its management, products, product information, product quality certificate, price, complete income plan, terms of contract with direct seller and complaint redressal mechanism for direct sellers and consumers. The website has space for registering consumer complaints and the grievances shall be addressed as per Mfills Policies and Procedures formulated and updated from time to time on the Website in this regard by Mfills.
6. Provide to all direct sellers their periodic account / information concerning, as applicable, sales, purchases, details of earnings, commissions, bonus and other relevant data, in accordance with agreement with Mfills. Such details can be accessed any time by the direct sellers by visiting website under the tab “login”. All financial dues shall be paid and any withholding made as per the prescribed laws in force in a commercially reasonable manner.
7. Monitor the value of the purchases of all its Direct Sellers on a monthly basis and once the purchase value crosses the GST threshold, it shall intimate the Direct Seller to pay the GST. It shall be the duty of Direct Seller to ensure that compliance with relevant GST laws takes place upon receipt of such intimation from Mfills. Mfills reserves the right to terminate the Agreement of Direct Seller in case it is found that the Direct Seller is carrying out its business activities in violation of the relevant GST laws.
8. Be responsible for compliance of the direct sales guideTeams by any Direct Seller of its network of direct selling, whether such Direct Seller is appointed directly or indirectly by Mfills.
9. be required to provide correct, complete and accurate details, including those of the Direct Sellers to central or/and state government, local authorities, government department as an when required so that its activities can be monitored and supervised in such a way so as to ensure compliance of the guideTeams for direct selling and/or applicable laws of the country.
10. comply with direct selling guideTeams and such other applicable laws as may be notified from time to time. Further ,Mfills shall also provide the details of its activities, business details and such other details to central or/and state government, local authorities, government department as an when required.
11. Monitor and control the practices/methods adopted by the Direct Sellers
6 a . Relationship between Mfills & Direct seller
1.  The relationship between Mfills and Direct Seller shall be determined as per the written agreement between parties, Mfills Rules and principles, Mfills business /Compensation Plan, Mfills Policies and Procedures which shall contain the rights and obligations that are expressly provided as conditions for the conduct of Direct Selling business as well as provide for the obligation of the direct selling entity and the direct seller in terms of said documents.
2. All other rights and obligations shall be determined as per the express terms of written agreement, Mfills Rules and principles, Mfills business /Compensation Plan, Mfills Policies and Procedures between Mfills and Direct Seller.
3. Mfills will be liable for grievances arising out of sale of products, services or business opportunities by its Direct Sellers.
4. It will be the responsibility of the Mfills to monitor and control the practices/methods adopted by the Direct Sellers.
5. The Direct Seller agrees that he/she/it shall act as an independent contractor and shall not be an employee, partner, legal representative, franchisee or Joint Venture of Mfills.
6. Direct Seller has no power or authority to incur any debt, obligation or liability on behalf of Mfills.
7. The Direct Seller shall act as a self-employed independent contractor /Distributor and will be operating his / her own business, making individual decisions, buying and selling products available through Mfills in his / her own account. Mfills shall bear no legal responsibility for the actions taken by Direct Sellers. Furthermore, Mfills and Direct Seller acknowledge that the Direct Seller is not an employee of Mfills and will not be treated as an employee with respect to his / her/its Agreement for any purpose whatsoever.
8. Direct Seller will be responsible for payment of any self-employment, business and distributorship expenses and applicable income taxes, GST or any other taxes, levies, surcharges. Direct Seller shall be able to view his/her/its commission totals reflecting the amount of income paid during the financial year by Mfills under the tab login . It will be Direct Seller’s sole responsibility to account for such income in his / her/its income tax returns.

7 a . Change of Direct Seller Name: 
 Changing the Direct Seller name is not possible in principle, except in the following cases.
1. Inheritance from death: In case of inheritance, follow the inheritance procedure described in Mfills Rules and principles. The Direct Seller hereby accepts and agrees to abide by the related laws applicable to inheritance. Requests shall be made by email at  update@mfillsindia.com  
2.  In case such name has been changed by following the due process of law in force, requests shall be made by  email at  update@mfillsindia.com  
3. In case of business entity change of name is allowed subject to production of documents issued by the appropriate government authority. Requests shall be made by email at  update@mfillsindia.com 
In all the above circumstances, in case it comes to Mfills notice that such change of name in Mfills database has been obtained by wilful, wrongful, fraudulent, unfair means, Mfills shall immediately terminate Direct Seller agreement without any prior intimation.
Upon receipt of an application for change of name, Mfills shall scrutinize the same and shall request for additional documents if required to establish such change of name of the Direct Seller. It is in the interest of the Direct Seller that at the time of submission of request application such equivalent supporting documents evidencing change of name are submitted as had been submitted at the time of original registration application.
8 a . Team Change rules:
1. Team change request can only be placed within 5 working days of registration.
2. Team change under the new sponsor shall be accepted only if new sponsor is registered prior to Distributor requesting such Team change.
3. From the date of registration till the date of approval for such Team change has been granted, there should not be any purchases by the requesting distributor from his/her/ it’s MDIN
4. There should not be any down Team Direct Seller of such requesting distributor till the date of approval of such application
5. It will take minimum 5 working days to complete Team Change procedure.
6. No Direct Sellers should be added until the Team change procedure is completed.
9 a . Changes in Price, other charges, etc:

Mfills may change suggested prices, discounts, Bonus/ commissions, transportation/courier charges, and active status requirements at any time. Mfills will give Direct Seller prior notice by displaying changes on the website of Mfills.
10 a . Changes in the Ownership of Distributorship:
1. Inheritance: Upon the death of a Direct Seller, the Direct Seller’s rights and interests may be passed on to their legal heirs, subject to fulfilment of criteria specified to become a Distributor and by giving consent to the terms and conditions of written agreement, Mfills Rules and principles, Mfills business/ Compensation Plan, Mfills Policies and Procedures. Any requests shall be made by Customer Support Centre by calling or  email to update@mfillsindia.com  through registered email 
2. Transfer or Sale of Distributorship
Any transfer or Sale of Distributorship is strictly prohibited subject to terms and conditions and exceptions mentioned in this document. Any sale transfer or assignment of partial or complete interest, right, title strictly prohibited subject to terms and conditions and exceptions mentioned in this document.
11 a .Mfills business/ Compensation Plan: 
1. Eligibility Distributor is eligible to be paid Commissions and granted rewards pursuant to the currently published Mfills business/ Compensation Plan and if he/she/it is not in breach of the Agreement, Mfills Rules and principles ,Mfills business/ Compensation Plan ,Mfills Policies and Procedures and has otherwise complied with the requirements. Commissions and bonuses are paid ONLY on the sales of Mfills Products. No bonuses are paid on the purchases of any sales and marketing material like brochure and catalogues, or the recruitment of Distributors.
2. No Earning Guarantee
It is hereby clarified that the Direct Sellers are neither guaranteed a specific income nor assured any level of profit or success. His/her/its profit and success can come only through the successful sales, use, and consumption of products and the activities of other Direct Sellers in their down Team
3. Payment
Mfills shall make payment of commission, bonus and incentives to the bank account, details of which have been provided by the direct seller . Upon being found eligible for receipt of commission ,Mfills shall send an intimation to the direct seller informing him/her/it of his/her/its entitlement to receive commission. Upon receipt of such information Direct Seller needs to update bank details on the website by filling in the requisite fields .Mfills will verify bank details through penny drop and same amount will be deducted from his first commission. It is to be noted that the bank details mentioned must be of the direct seller only. In case it is found that incorrect bank details have been furnished Mfills shall immediately terminate the Agreement of such Direct Sellers. Additionally, any commission that may have been received by the Direct Seller in another person’s account as a result of provision of incorrect bank details shall be immediately refunded by him/her/it by way of an account Payee Cheque drawn in favour of Mfills India Pvt. Ltd. Mfills pays Commissions as per the time Teams mentioned in the Mfills business/ Compensation Plan.  Without prejudice to Mfills right of termination,  Mfills reserves right to suspend or revoke payment if a Distributor is in breach of any term or condition of the Agreement, Mfills Rules and principles, Mfills business /Compensation Plan, Mfills Policies and Procedures. Mfills may also debit the Distributor’s account or withhold payable Commissions if money is owed.
4. Adjustments of Commissions
When a Product is returned to Mfills for a refund, the Commissions, attributable to the returned Product(s) will be deducted from the next eligible commission, and thereafter from all such eligible subsequent commissions until the Commission and/or Bonus is recovered from the Direct Seller who received Commissions, bonus or other payee Commission on the sales of the refunded products.
5. Clarification regarding payment and calculations
If a Direct Seller wishes to seek clarifications regarding payment and calculations of his bonus/  Commissions, he/she/it must intimate Mfills by sending email at update@mfillsindia.com  within ten (10) days of the date of the purported error or incident in question. Mfills will not be responsible for any errors, omissions, or problems not reported within ten (10) days.
Mfills may charge a processing fee for additional services requested if any by the Direct Seller. Mfills shall inform beforehand details of such processing fees.
12 a . Use of Mfills Name, Trademark, Copy righted material and Mfills Intellectual Property Rights:
a) Meaning of Intellectual Property: Intellectual Property means all copyright, trade mark rights, logo, patent rights, design rights or any other Intellectual Property Rights subsisting in or created during the development of the products, Mfills website ,Mfills business, and the Trade Marks and any advertising and promotional materials provided to the Website user including software, confidential information, source and object codes, scripts, records, documents, advertising and promotional materials, media content, specifications, plans, program listings, calculations, drawings, technology, business names, commercial symbols, processes, developments, licenses, trade secrets, techniques, specifications, patterns, drawings, formulae, technical information, research data, concepts, methods, procedures, reports, recommendations and any other knowledge of any nature whatsoever including patents, copyrights, trademarks, trade names, design and any amendments/modifications, renewals thereto and all confidential information necessary for, or which may be used in connection with the administration, operation and marketing of the Mfills products and services. The Direct Seller agrees that all rights in and relating to the Intellectual Property are and remain the property or under the control of Mfills and that such user does not acquire any right, title or interest in any of the Intellectual Property. This shall distinguish Mfills products and services from those of other companies.
b) Prior consent and authorized use:
1. No direct seller is allowed to use the trademark without prior permission of Mfills.Mfillswill take appropriate legal action against any persons using its trade name, trademarks, designs, and symbols without its permission and will, if necessary, follow with appropriate court action for failure to comply with an injunction or other legal actions that may be initiated by Mfills.
2. To protect Mfills rights, a Distributor may not obtain, through filing for a patent, trademark, Internet domain name, or copyright, any right, title, or interest in or to Mfills names, trademarks, logos, or trade names and those of Mfills Products.
3. The Direct Seller gives his/her explicit consent that license to use Mfills trademark, trade name, logos shall be granted to him/her/it on a non-exclusive basis.
4. Direct Sellers shall be liable to Mfills for damages that may arise out of the misuse of Mfills intellectual property rights except to the extent specifically permitted by Mfills.
5. The Direct Seller hereby acknowledges and agrees to present Mfills products in a truthful and sincere manner and shall keep Mfills unharmed from damages resulting from misrepresentations.
6.  The Direct Seller shall protect Mfills trademarks and trade name and obtain Mfills written permission prior to use in any advertising (including but not limited to, the internet, literatures other than company-published, logos, pictures, and other promotional materials.
7. Direct seller understands that display or sale of Mfills products in public, retail or service establishments of any kind is inconsistent with the terms of this Agreement.
The Direct Seller must:
1.    not register or seek to register any of the Intellectual Property without the prior written consent of Mfills;
2.    not cause any of the Intellectual Property to be prejudicially affected or contested;
3.    not use the Intellectual Property without the prior express written authority of Mfills & in terms of the Agreement between the Distributor & Mfills;
4.    not make any alterations to the Intellectual Property;
5.    not use theMfillsbrand name or any derivative of the words comprising theMfillsbrand name, in the Distributor’s business, or personal domain names;
6.    stop using the Intellectual Property upon the termination of this Agreement or Distributorship or at the immediate request of Mfills;
7. Not modify the design, appearance and attributed of any products or services, packaging, promotion or marketing materials;
8. Not register or attempt to register a business name or company name that contains the word “Mfills” or any combination of words that indicates a connection with or is similar to Mfills.
9.  Not consent or oppose or assist any other person to contest or oppose any application for registration of the Intellectual Property as trademarks or as business or company names.
10. Not reproduce, in whole or in part, any printed material or audio or visual recordings that have been produced by Mfillsunless given prior written authorization to do so by Mfills. These materials form part of the Intellectual Property whether registered or unregistered and are considered proprietary to Mfills.
This clause is to be read in conjunction with the Website Terms of Use.
13 a . Catalogue/brochure/any other supporting material:
1. Purchasing catalogs/ brochure is optional and voluntary
2. No Direct Seller is allowed to publish his/her/its own Catalogue /brochure/any training materials/videos in soft or hard format without taking approval from Mfills. Upon finding any such incident Mfills reserves rights to terminate Direct seller’s agreement without prior notice.
3. No direct seller is allowed to prepare and publish Mfillsr elated information on social networking sites without taking approval from Mfills.
4. Mills printed material is the sole property of Mfills and may not be reproduced in whole or in part by Direct Sellers or other persons except by prior written permission from Mfills.
5.  Mfills products and/or brochures are restricted for display only inside the business premises and all care must be taken to ensure that such products and/or brochures are not visible from outside to the general public.
6.  Mfills forbids sale of Mfills products through personal websites (bidding sites, blog, homepage, café, etc.) and/or internet shopping malls and other portal sites. It is also illegal to use Mfills logo and/or name on personal websites or business tools/materials without the Mfills consent.
14 a . Product Ordering and Delivery : 
Mfills and The Distributor agree to be bound by the terms and conditions as mentioned in the Product Ordering and Delivery Policies and Procedures, as amended from time to time, issued in this behalf and which is available on the Website.
15 a . Product Return: 
Mfills and The Distributor agree to be bound by the terms and conditions as mentioned in the Product Return Policies and Procedures, as amended from time to time, issued in this behalf and which is available on the Website.
16 a . Payments: 
 Mfills and The Distributor agree to be bound by the terms and conditions as mentioned in the Agreement, Mfills Compensation Plan, Policies and Procedures, Website-terms of use, as amended from time to time, issued in this behalf and which is available on the Website.
17 a . Grievance Redressal Mechanism :
Pursuant to the Direct Selling guide Teams, Mfills has prepared a step by step process for Complaint/Grievance redressal. Complaint/Grievance redressal is made available on Website and customer support center will also guide direct sellers for any assistance
1. Mfillshas in place an effective, efficient and efficacious Grievance redressal policy and which is maintained under Mfills Policies and Procedures
2. Mfills will be liable for grievances arising out of sale of products, services or business opportunity by its Direct Sellers;
3. All complaints received over phone, email, website, post and walk-in shall have a complaint number for tracing and tracking the complaint and record time taken for redressal;
4. Direct Sellers are advised to refer the detailed Grievance redressal policy under Mfills Policies and Procedures containing the method and process of registering, tracing, tracking, checking and resolution of all complaints
5. Attention of Direct Seller is also drawn towards the provision of state government portal and mediation centers in the district and the state that had been mentioned at the time of registration on Mfills Website.
18 a . Termination: 
Mfills reserves the right to terminate contract, with reasonable Notice, where no purchase of goods or services for the period of two years since the contract was entered or since the date of last purchase made by Direct Seller and incase of any violations of direct seller  agreement ,  Mfills Rules and principles, Mfills business/ Compensation Plan, Mfills Policies and Procedures and any other non-compliance.
The Direct Seller may without assigning any reason, after giving written notice to Mfills terminate this Contract with immediate effect and this contract would be terminated automatically. A Direct Seller shall not be entitled to purchase Mfills products or services upon serving the notice.
In addition to the above:
1. Mfills may terminate this agreement forthwith in case:
i. For reasons specified elsewhere in this Rules and principles
ii. For the breach of Direct Selling guide Teams published by the Government of India or any State Government;
iii. Due to misrepresentation by the Direct Seller to any consumer or prospective Direct Seller; or
iv. Due to legal, regulatory or other developments that require material operational changes within the Territory, in which case Mfills may, if regulatory conditions allow, endeavor to restructure the contractual relationship with the Direct Seller on such terms and conditions as are then practical and legally permissible.
v. Promote or sell products or businesses of other multi-level companies or similar multi-level companies (including multi-stage door-to-door sales and sponsored door-to-door sales) to Direct Sellers of our company,
2. Mfills may amend documents from time to time comprising the Mfills Rules and principles, Mfills business/ Compensation Plan, Mfills Policies and Procedures. If the Direct Seller does not agree to be bound by such amendment(s), he/she/it may terminate the Direct Seller agreement with immediate effect by giving a written notice to Mfills. Otherwise, the Direct Seller continued relationship with Mfills constitutes an affirmative acknowledgment by the Distributor of the amendment(s), and his/her/its agreement to be bound by the same.
3. Mfills reserves right to rejoining of terminated Direct Sellers in all cases
4. In case a Direct seller has terminated his agreement then he/she/it can re-join after one year (12 months)
19 a . Website-Terms of Use:
1. Introduction: These Website Terms and Conditions (hereinafter referred to as “Terms/Terms of Use”) contained herein on this webpage, shall govern your use of this website, including all pages within this website, content platforms, applications (collectively referred to herein below as this “Website”). They apply to Mfills provision and your use of Mfills content platforms, sites, applications and services. Your access to the services is permitted by Mfills on the basis that you have accepted these terms, and in consideration for that acceptance. If you do not agree to the terms, you are not permitted to access the services in any manner. You must not use this Website in any way, if you have any objection to any of these Terms. If you do access the services (whether you make use of them or not), you are deemed to have agreed to these Terms in their entirety. Your agreement with Mfills includes any specific additional terms and policies that apply to any specific services that you use.
Please read these terms carefully before accessing, using, obtaining or availing any products or services by Mfills. If you do not agree with these Terms of Use you may refrain from using Mfills Website and/or services. These conditions must be read in conjunction with any other applicable terms and conditions governing the use of Mfills Website and services.
Downloading, installing, browsing or otherwise using Mfills Website signifies acceptance of these Terms of Use as well as agreement to be legally bound by the same.
This document is an electronic record generated by a computer system and does not require any physical or digital signatures.
20 a. Modifications, Amendments & Changes to the Terms: 
Mfills reserves the right to modify these Terms of Use at any time at its sole and absolute discretion without any obligation of issuing notification to the users of the Website. It will be your responsibility to keep yourself updated with the Terms of Use from time to time. Your continued usage of Mfills Website and services would be deemed to be an acceptance of these terms and the modifications thereto.
21 a. Eligibility to Use: 
You must be at least eighteen (18) years of age or above and capable of entering, performing and adhering to these terms. While individuals under the age of 18 may utilize/browse the Website, they shall do so only with the involvement, guidance and supervision of their parents and / or legal guardians, under such parent /legal guardian’s registered account .Mfills reserves the right to terminate User’s access and refuse to provide User with access to the Website if Mfills discovers that User is under the age of 18 years. You hereby acknowledge & agree that you are fully able and competent, as has been defined under the provisions of the Indian Contract Act, 1872, to understand and agree the terms, conditions, obligations, affirmations, representations and warranties set forth in these Terms of Use. Persons who are incompetent to contract within the meaning of Indian Contract Act, 1872 including minors, insolvents etc. are not eligible to use the Website. Any visit or use of the Website shall be treated as representation of being competent to enter into a contract.
It may be noted that the Website is a general audience Website that is not specifically designed or targeted at children. We do not knowingly collect, use or disseminate any personal information from persons under the age of 18. If, however, we become aware that personal information regarding a person under the age of 18 has been collected at the Website, we will make reasonable efforts to delete it from our records.
22 a. Website Availability:

Mfills does not guarantee that the Website, products or services will always be available, work, or be accessible at any particular time. Further, only users who are eligible to use our services may do so and Mfills reserves the right to limit access to or terminate the service and agreement of anyone without limitation.
23 a. No Warranties:
a).The services on the Website are provided on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose.
b).Nothing contained on this website shall be construed as providing consult or advice to you.
24 a. Mfills makes no warranty that:
a). Mfills Website or the services will meet your requirements or your use of the Website or that it will be uninterrupted, timely, secure or error-free.
b). The results that may be obtained from the use of the Website, or Services will be effective, accurate or   reliable.
c). The quality of the Website, or services will meet your expectations
d).  Any errors or defects in the Website or services will be corrected
25 a.  Intellectual Property:
Meaning of Intellectual Property Intellectual Property means all copyright, trade mark rights, logo, patent rights, design rights or any other Intellectual Property Rights subsisting in or created during the development of the products, Mfills Website ,Mfills business, and the Trade Marks and any advertising and promotional materials provided to the Website user including software, Confidential Information, source and object codes, scripts, records, documents, advertising and promotional materials, media content, specifications, plans, program listings, calculations, drawings, technology, business names, commercial symbols, processes, developments, licenses, trade secrets, techniques, specifications, patterns, drawings, formulae, technical information, research data, concepts, methods, procedures, reports, recommendations and any other knowledge of any nature whatsoever including patents, copyrights, trademarks, trade names, design and any amendments/modifications, renewals thereto and all Confidential Information necessary for, or which may be used in connection with the administration, operation and marketing of the Mfills products and services
1. The Website user agrees that all rights in and relating to the Intellectual Property are and remain the property or under the control of Mfills and that such user does not acquire any right, title or interest in any of the Intellectual Property.
2. This site is owned and operated by Mfills. Unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively "Content") as well as the selection, assembly and arrangement thereof is subject to applicable laws.
3. All audio and video clips are the sole property of Mfills or their respective content providers. All software used on the site is the sole property of Mfills or those supplying the software. You acknowledge that the Website contains content, audio and video clips and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future. You may use the content of this Website only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Mfills prior expressed written authorization. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.
4. The Website user agrees that any feedback, comments, ideas, suggestions, information, or any other content which the Website user contributes to Mfills will be deemed to include a royalty-free, perpetual, irrevocable, non-exclusive right and license for Mfills to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on such content without additional approval or consideration in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. The Website user represents and warrants that he/she/it owns or otherwise controls all of the rights to the content that he/she may contribute to this Website and that use of his/her/its content by Mfills shall not infringe upon or violate the rights of any third party.
Meaning of Confidential Information: For the purposes of these Terms of Use, the term “Confidential Information” shall include any information or data of a scientific, technical, commercial or financial nature disclosed by Mfills, or which is obtained by Direct Seller fromMfillswhether in writing, pictorially, in machine readable form, on disc, mail or orally, or by any other means/modes of disclosure and including without limitation any information contained in any written or printed document, hardware, firmware and software, Website, information related to technology and business activities (including, but not limited to, communication systems, business outlooks, revenue, pricing, trade secrets), computer programs, software (including, without limitation, code, software output, screen displays, file hierarchies and user interfaces), formulas, data, inventions, techniques, technology, know-how, processes, ideas, (whether patentable or not), schematics, specifications, drawings, product designs, product plans, pricing, services, strategies, third party confidential information, and corporate and personnel statistics, customer lists (potential or actual) and other customer-related information, supplier information, sales statistics, market intelligence, marketing, business working , operations, parent, subsidiaries, affiliates down Team report provided or accessible to a Direct Seller, manufacturer information, Commission or sales reports, Product formulas, other financial and business information of Mfills and other business strategies and other commercial information of confidential nature or such information that by its inherent nature is confidential or proprietary.
26 a. Restrictions on the use of the Website:
 Certain parts of this website may be restricted from access to you and Mfills may further restrict access to you to any areas of this website, at any time, in its sole and absolute discretion. MDIN and password you have for this Website are confidential and you must maintain confidentiality of such information.
Any content which is misleading, obscene, indecent, pornographic or sexually suggestive in nature, constitutes a direct attack against an individual or group, promotes violence, is highly discriminatory in nature or constitutes spamming or creating fake MDIN will be removed from the Website &/or Mfills database without any intimation in respect thereof.
27 a. In addition to what has been stated above, the Distributor/Website User must:
1. not register or seek to register any of the Intellectual Property without the prior written consent of Mfills;
2. not cause any of the Intellectual Property to be prejudicially affected or contested;
3. not use the Intellectual Property without the prior express written authority of Mfills & in terms of the Agreement between the Direct Seller & Mfills;
4. not make any alterations to the Intellectual Property;
5. not use the Mfills brand name or any derivative of the words comprising the Mfills brand name, in the Distributor’s business, or personal domain names;
6. stop using the Intellectual Property upon the termination of this Agreement or Distributorship or at the immediate request of Mfills;
7. not modify the design, appearance and attributed of any products or services, packaging, promotion or marketing materials;
8. not register or attempt to register a business name or company name that contains the word “Mfills” or any combination of words that indicates a connection with or is similar to Mfills.
9. not consent or oppose or assist any other person to contest or oppose any application for registration of the Intellectual Property as trademarks or as business or company names.
10. not reproduce, in whole or in part, any printed material or audio or visual recordings that have been produced by Mfills unless given prior written authorization to do so by Mfills. These materials form part of the Intellectual Property whether registered or unregistered and are considered proprietary to Mfills.
11. not publish Website materials in any media, personal and/or any other website
12.    not sell, sub-license and /or otherwise commercialize any website material other than the products that shall be purchased through such website
13. not publicly display, show, present any website material
14. not use the Website in any way that is, or may be, damaging to this website
15. not use the website in any way that impacts user access to this website
16. not use this website contrary to applicable law and regulations, or in a way that causes, or may cause, harm to the website, or to any person or business entity
17. not engage in any data mining, data harvesting, data extracting or any other similar activity in relation to this website, or while using this website
18. not use this website to engage in any advertising or marketing
19. not systematically retrieve data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission of Mfills.
20. not make any unauthorized use of the Website, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating Direct Seller accounts by automated means or under false pretenses.
21. not engage in unauthorized framing of or linking to Mfills Website
22. not interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website.
23. not decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website.
24. not upload or transmit or attempt to upload or to transmit viruses, Trojan horses, or other material, that interferes with any party’s uninterrupted use and enjoyment of the Website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website.
26a. Payments:
 You hereby agree and understand that you will have to pay such charges as are mentioned on the Website for the concerned products & services via the payment mode provided on the Website subsequent to which the Order shall be confirmed. You agree and acknowledge that the payment procedure may call for and require additional verification of or information and you hereby undertake to provide complete, correct and proper information.
All the users of the Website are hereby informed that Mfills uses third party payment providers to receive payments from such users. Mfills shall not in any way be responsible for delays or erroneous transaction execution or cancellation of Orders due to payment issues.
Mfills takes utmost care to work with third party payment providers but does not control their systems, processes, technology and work flows and therefore cannot be held responsible for any fault at the end of payment providers.
The Website user understands that the payment facility provided by Mfills is neither a banking nor financial service but that Mfills is merely a facilitator in providing an electronic, automated on Team electronic payment for transactions on the Website using existing authorized banking infrastructure and payment gateway networks. By providing payment facility Mfills is neither acting as a trustee nor acting in a fiduciary capacity with respect to the transaction or the transaction price. Website users who shall be making payments for the products or services using Mfills Website, would be making payments to the entities mentioned as per the link mentioned in the tab named BV SHOP & P SHOP.
27 a. Use of Vendors:
We may employ vendors to perform functions on our behalf, such as fulfilling orders, delivering packages, processing payments, and providing customer service. These vendors are under a contractual obligation to use confidential data received from Mfills only for purposes that fall within the functions for which they were hired.
We may disclose information that we collect about you when we have reason to believe that this is necessary to identify, contact or bring legal action against persons or entities that may be harming you, us or others. We may also disclose information when we believe the law requires it.
28 a. Data Transmission:
We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely and secure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the Website or any information you transmit to the Website.
When you use Mfills Website, you agree and understand that you are communicating with Mfills through electronic means and you give your explicit consent to receive communications via electronic means from Mfills periodically and as and when required. It is however to be noted that Mfills may communicate with you by any of the means such as SMS, Email, Website Notifications, alerts or by such other mode of communication, electronic or otherwise.
You specifically agree that Mfills shall not be held responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or not received. Further, Mfills will make best efforts to safeguard the confidentiality of your personally identifiable information available with it, but transmissions made by means of the internet cannot be guaranteed or made absolutely secure. By using this Website, you agree that Mfillss hall not be liable for disclosure of your information due to errors in transmission or unauthorized acts of third parties. Without prejudice to the foregoing you agree that Mfills shall not be held liable or responsible for 'phishing attacks' or such other similar attacks on you.
29 a. Use of Cookies: 
Cookies are small pieces of information that are stored on computer hard drives. We may use cookies to recognize you when you return to the Website in order to provide you with a better user experience. We may allow third parties to use cookies on the Website.
We do not control the use or contents of third-party cookies. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Website.
You may accept or Dec Team the cookies when you access the Website. It is your responsibility to set your browser to alert you to accept or to reject cookies.
30 a. Transfer of information:
   You hereby acknowledge & accept that the information you provide to us or that we obtain as a result of your use of the Website may be collected in your country and subsequently transferred to another country in accordance with applicable laws. If you do not want to disclose your personal information to us, please do not submit it. This does mean that in some cases, we may not be able to provide you the service you have requested. The use of this Website & the provision of information from your side demonstrate your consent to the processing of information as described in these Terms.
31 a. Third Party links:
The Website may contain links to web sites operated and maintained by third parties over which we have absolutely no control. Any information you provide to third party websites will be governed under the terms of each websites’ privacy policy and we encourage you to investigate and ask questions before disclosing any information to the operators of third-party websites.
Mfills does not regularly review and makes no warranty or representation regarding materials posted, or Services or services offered, on the sites to which this Website may be linked. Mfills cannot be held responsible for any deficiency in services of/by such third-party websites.
We have no responsibility or liability whatsoever for the content, actions or policies of third-party websites. Any decision to view the contents of any linked site is solely the responsibility of the Website user and is made at his/her/its own risk.
Additionally, any references on the Website to any names, marks, logos, products or services of third parties or hypertext links to third party sites or any other information that may be provided does not in any way constitute or imply any endorsement, sponsorship or recommendation of the third party, information, product or service or any association and relationship between Mfills and those third parties.
32 a. Limitation of liability: In no event shall Mfills, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort or otherwise, and Mfills, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Neither Mfills nor any of its officers, directors and employees shall be liable for any damages of any kind whatsoever including but not limited to direct, indirect, incidental, punitive, exemplary and consequential damages, damages for loss of use, data or profits, or other intangible losses, which may arise or are arising from the use of this Website or any of the information, software, services and related graphics contained within the Website or any of the Services offered, regardless of whether such damages are based on contract, tort, negligence, strict liability or otherwise.
33 a. Breach of the Terms of Use:
 Mfills reserves the right to temporarily /indefinitely suspend or terminate or block Distributorship and/or refuse to provide access to Mfills Website without any prior intimation in the following circumstances:
1. In case of breach of the Terms of Use or any other rules and policies as displayed on Mfills Website;
2. In case Mfills is unable to verify or authenticate the information that has been furnished on its Website by the User;
3. In such circumstances wherein Mfills is of the opinion that there is a violation of any law(s) in force.
Mfills reserves the right, in its sole discretion, to suspend or cancel any service at any time if a problem hampers or corrupts the security, or impedes the proper administration of such service.
The Website user willing to use Mfills Website also agrees that any breach of these Terms of Use or any other rules or policies (as amended from time to time) as displayed on Mfills Website will constitute an unlawful and unfair business practice and will cause irreparable harm to Mfills, for which monetary damages would normally be inadequate. In case payment of monetary damages is deemed adequate remedy in Mfills opinion, the Website user consents to pay the same to Mfills, which shall not however prevent the obtaining of any injunctive or equitable relief that Mfillsdeems necessary or appropriate in such circumstances. These remedies shall be in addition to any other remedies Mfills may have in law or in equity.
If Mfills initiates any legal action as a result of any breach of these Terms of Use or any other rules or policy, Mfills shall also be entitled to recover all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to Mfills.
34 a. Indemnification:
 The Website user shall indemnify, defend and hold harmless Mfills and its officers, directors, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses (including consequential loss), liabilities (including taxation liabilities), expenses, damages and costs, including reasonable attorneys' fees and court costs, proceeding or demand of any nature howsoever arising, whether present or future, fixed or uncertain, actual or contingent, known or unknown arising or resulting from any breach of these Terms of Use or due to any unlawful conduct committed by the Website user including a breach of Intellectual Property Rights of third parties.
35 a. Force Majeure:
The term force majeure shall include, but not be limited to fires, floods, lightening, disease, acts of God or the public enemy, embargoes, strikes, lockouts, wars (declared or undeclared), riots, civil commotion, interference by civil or military authorities, terrorist acts, Government actions, order(s) or request (s), including (without limitation) certification, clearance or other document, or any other cause or contingency beyond the control of Mfills in any of the aforesaid events.
Mfills shall not be liable for failure to perform or any delay in performance of services when and to extent that such failure or delay is due to force majeure.
36 a. Governing law & Jurisdiction:
These Terms, any dispute or claim arising out of or in connection with it or its subject matter, existence, negotiation, validity, termination or enforceability and all transactions entered into on or through Mfills Website shall be interpreted, construed and governed by the laws of India which shall be applicable to these Terms without regard to principles of conflict of laws. The Website User also agrees that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, the terms or any transactions entered into on or through the Website or the relationship between the Website User & Mfills shall be subject to the exclusive jurisdiction of the courts at Dhanbad, Jharkhand  and the Website user hereby accepts the jurisdiction of such courts.
37 a. Severance:
If any provision (or part of a provision) of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision (or part of a provision) shall be deemed deleted. Any modification to or deletion of a provision (or part of a provision) under this clause shall not affect the legality, validity and enforceability of the rest of the Terms.
38 a. Headings:
Headings of the sections of these Terms of Use are inserted for convenience reasons only and shall not affect in any way the substantive meaning or interpretation of the contents of the sections.
39 a. Privacy Policy
Introduction Mfills is committed to protecting your privacy. The purpose of this Privacy Policy (hereinafter referred to as ‘Policy’) is to inform you as to what information may be collected from you when you visit our website, including all pages within this website, content platforms, applications (collectively referred to herein below as this “Website”) or when you become a Distributor, how such information will be used by Mfills and / or other persons or entities, with whom such information may be shared, your choices regarding the collection, use and distribution of such information, your ability to edit, update, correct or delete such information and the security procedures that we have implemented to protect your privacy.
This Privacy Policy applies to all personal information collected by Mfills during the course of any usage of the service provided. By using the service, the  you agree to comply with Mfills policies.
This Privacy Policy is embedded in an electronic format under the Information Technology Act, 2000 and the Rules made thereunder and the amendments regarding electronic documents as amended by the said Act. This document is an electronic record generated by a computer system and does not require any physical or digital signatures.
1. NOTICE for Collection of Information: 
This notice applies to anyone who interacts with us in relation to our products and services, by any mode of communication. We may give you additional privacy notices if required for specific interactions.
You may be asked for certain types of personal information (e.g., your first and last name, PAN, mailing address, city, state, Pincode, telephone number, email address, credit card number, bank information, etc.). If you do not want to disclose your personal information to us, please do not submit it. This does mean that in some cases, we may not be able to provide you the service you have requested. Your personal information is used for efficient service and better user experience on the Website.
Mfills may also collect Miscellaneous Information through your interaction with and use of the Website which does not reveal your specific identity or does not directly relate to an individual/ entity. Miscellaneous Information may include, but is not limited to, browser and device information, data collected through automated electronic interactions, application usage data, demographic information, geographic or geo-location information, statistical and aggregated information. In some instances, Mfills may combine Miscellaneous Information with Personal Information, such as combining a precise geographical location with MDIN. In such cases, combined information will be treated as your personal information.
Such information that is considered sensitive under applicable law will be handled in accordance with such laws.
40a. Use of Information:
 We will keep your personal information private. You will be informed about these purposes at various parts of the Direct Seller Agreement, Mfills Policies & Procedures, Mfills Business/ Compensation Plan, Mfills Code of Ethics (hereinafter collectively referred to as ‘Agreement’) as well as on the Website of the Company. For instance, information about Distributors will be used to provide services, calculate earnings and bonuses, and ensure compliance with the company’s regulations. In compliance and requirements to maintain records, the Company may need personal information for confirmation and reporting commissions, withholding & reporting applicable taxes.
It may also be used to set up, generate & administer MDIN, provide necessary technical support, verify identify of the Direct Seller/ Website user and send important communication. It may also be used to deliver marketing and event-based communication. We also use technology to help us understand your personal preferences and interests so that we can send recommendations and marketing communications that are likely to be of more interest to you.
It may also be used for internal research and development purposes and to improve and test the features and functions of the Website.
Mfills may use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud, or to meet our internal and external audit requirements, information security purposes, and/or which is required: 
(a) Under applicable law
(b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities,
(c) to be shared with vendors to perform functions on our behalf, such as fulfilling orders, delivering packages, processing payments, and providing customer service or Websites that integrate with our API or services, or those with an API or service with which we integrate. These vendors are under a contractual obligation to use confidential data received from Mfills only for purposes that fall within the functions for which they were hired.
(d) to enforce Mfills Agreement; and
(e) to protect Mfills rights, privacy, safety, or property, or those of other persons.
41a. Use of Cookies: 
Cookies are small pieces of information that are stored on computer hard drives. We may use cookies to recognize you when you return to the Website in order to provide you with a better user experience. We may allow third parties to use cookies on the Website.
We do not control the use or contents of third party cookies. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Website.
You may accept or DecTeam the cookies when you access the Website. It is your responsibility to set your browser to alert you to accept or to reject cookies.
42a. Data Transmission & Information security: 
We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely and secure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the Website or any information you transmit to the Website.
When you use Mfills Website, you agree and understand that you are communicating with Mfills through electronic means and you give your explicit consent to receive communications via electronic means from Mfills periodically and as and when required. It is however to be noted that Mfills may communicate with you by any of the means such as email, Website Notifications, alerts or by such other mode of communication, electronic or otherwise.
You specifically agree that Mfills shall not be held responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or not received. Further, Mfills will make best efforts to safeguard the confidentiality of your personally identifiable information available with it, but transmissions made by means of the internet cannot be guaranteed or made absolutely secure. By using this Website, you agree that Mfills shall not be liable for disclosure of your information due to errors in transmission or unauthorized acts of third parties. Without prejudice to the foregoing you agree that Mfills shall not be held liable or responsible for 'phishing attacks' or such other similar attacks on you.
43a. MDIN & Password Management:
 Mfills will not be held liable for any problems caused by the misuse of MDIN and password or the use of others. Under no circumstances should you tell anyone your password and take special care not to leak your personal information to others around you while logged on. If the Distributorship or purchase is confirmed by stealing other people's personal information, the Agreement can be terminated unilaterally.
Please contact Mfills immediately in case you believe that your Password has been misused.
44a. Use of Vendors: 
We may employ vendors to perform functions on our behalf, such as fulfilling orders, delivering packages, processing payments, and providing customer service. These vendors are under a contractual obligation to use confidential data received from Mfills only for purposes that fall within the functions for which they were hired.
We may disclose information that we collect about you when we have reason to believe that this is necessary to identify, contact or bring legal action against persons or entities that may be harming you, us or others. We may also disclose information when we believe the law requires it.
45a.  Transfer of information: 
You hereby acknowledge & accept that the information you provide to us or that we obtain as a result of your use of the Website may be collected in your country and subsequently transferred to another country in accordance with applicable laws. If you do not want to disclose your personal information to us, please do not submit it. This does mean that in some cases, we may not be able to provide you the service you have requested. The use of this Website & the provision of information from your side demonstrate your consent to the processing of information as described in these Terms.
46a. Modifications, Amendments & Changes to the Policy:
Mfills reserves the right to modify this Policy at any time at its sole and absolute discretion without any obligation of issuing notification to the users of the Website. It will be your responsibility to keep yourself updated with the Policy from time to time. Your continued usage of Mfills Website and services would be deemed to be an acceptance of these terms and the modifications thereto.
47a.  Complaints & Suggestions: 
If you have any questions, comments, complaints or suggestions in relation to this notice, or any other concerns about the way in which we process information about you, please contact us by sending an email to Customer Care or through the Website.